» What is escrow? » Why use escrow payments? » How to place an Escrow payment? » How much does it cost? » How does escrow payments work? » How to cancel Escrow payment?

What is escrow? The dictionary definition of Escrow is: "Money held by a third party until the conditions of an agreement are met. For instance, pending the completion of a purchase, the payment for the goods will be held in escrow." View all Questions Why use escrow payments? If you are paying for an item and you have not dealt with the seller before, an escrow payment will give you the protection you require and peace of mind. If you are purchasing from anyone, either a small unknown web-site or from an online auction site, and they insist on you sending the money before you send the goods - watch out! You should insist on using an escrow service, or be prepared to lose your money. The rate of fraud on the Internet is growing rapidly. There is no reason why a seller would object to using escrow. If a seller is reluctant to use escrow service it should ring warning bells! View all Questions How to place an Escrow payment? Login your account and click the Escrow link. Under "Escrow Transfers From Me" click "Place new safe transfer". On the next page (Send Escrow) you have to fill Receipt email or username, your pin code and the amount you're sending. Then click "Transfer". Please remember to go to "Escrow" page in your account to release (confirm) the payment once you receive the product/service purchased. Escrow payment can only be canceled before you release (confirm) it! View all Questions How much does it cost? There is no charge for sending escrow payments Receiving payment through escrow payments is subject of our standard fee + $5 administrative fee. View all Questions How does escrow payments work? Deal closes. Buyer and seller both agree to use escrow payments for their transaction. Buyer sends an escrow payment to sellers XLPay.com account. This money is then held by XLPay.com. Seller receives confirmation that payment has been received into escrow. Seller sends goods (always ship with tracking number). Buyer receives, signs for, and inspects the goods - making sure they match what they purchased. Buyer accepts the goods. Money is made available to seller. Seller receives money. View all Questions How to cancel Escrow payment? In some cases you might want to cancel Escrow transaction. Contact our helpdesk with details about the transaction. We'll try to contact the other party in the next 30 days to get the status of your order. If the seller cannot provide proof of shipment (receipt or tracking number) we will reverse the payment. View all Questions